How do I order from King & Co?

Order online: Your order may be placed via our Online Shop, which is fast, simple and secure.

After your Online Shop order has been placed we will send an order confirmation email to the email address provided. This will provide you with details of your order, including the order number, which you should check and retain for your records. If there is an error in your order requirement, please contact us as soon as possible quoting your order number, so that we can rectify prior to dispatch.

Phone us

We will take your credit or debit card payment over the phone. Simply call us on 01376 340469 and one of our experienced team are always available to discuss your order 6 days a week.

From our Nursery

Collect your trees or shrubs from our Nursery in Rayne.


We accept all major credit cards including: Maestro, MasterCard, Visa Credit, Visa Electron and Visa Debit.

How can I expect delivery from King & Co?

Overnight to your door…. We can deliver to you anywhere in England and Wales via an overnight courier service (two days for Scotland & Ireland).

* Please note that due to COVID-19, some consignments may be delayed and take longer than the specified delivery time to arrive.

Via Online Shop

Orders placed via our Online shop can be delivered to you the very next day if placed by 10am Monday –Thursday. If placed on a Friday – Sunday, the items will be delivered on Tuesday.

We deliver by national overnight courier service - please note this is a doorstep delivery service only.

* Please note that due to COVID-19, some consignments may be delayed and take longer than the specified delivery time to arrive.

Should you require a specific delivery date, let us know in advance and we will arrange for your delivery to arrive at a time that’s convenient for you.

Every tree and plant is packed to ensure your order arrives safely - we insist the trees are laid down to prevent them falling over and causing damage.

Please note: Due to the lifting process of bare root plants, we can not guarantee over night delivery as plants are lifted to order.  

For large trees or quantities of trees and plants

Please phone us to discuss, we are usually able to deliver to you via a dedicated vehicle.

For local deliveries

We will deliver to you in our local area and we will be pleased to arrange this with you whilst you are visiting our Nursery or via the phone. We also provide a planting service.

Planting service

We have our own installation teams to carry out planting in Southern & Eastern England. Please call us to discuss, we are always happy to provide you with a quotation.

Returns and Refunds

Please note that you must check your plants on arrival, or for any defects BEFORE signing for them. We have no recourse to the carrier once they have obtained your signature.

Please note that you must also check your plants upon collection from the Tree Nursery. We have no liability for any damages incurred once the collected plants are taken from the Tree Nursery.

You must notify us in writing within seven days if you have any other issues with your goods. Please use the address below or email sales@kingco.co.uk. If we have sent you the incorrect order or if the item is at fault we will arrange for a replacement or refund and will cover the cost for you to return the item to us.

Due to the nature of our products, living items such as plants and trees are not returnable as they will ‘deteriorate rapidly’ if not removed from their packaging and cared for immediately. You should contact King and Co to determine if your item is returnable. If the item is not at fault, then you must cover the cost of the return postage and must package the item correctly, so it reaches us in the same condition that it arrived with you.

Return Address:
King and Co The Tree Nursery Ltd,
Dunmow Road,
Nr Braintree,
CM77 6WF